At Brows and Beauty by Laura, we do our utmost to accommodate our clients, making sure the appointments they have booked are held for them. The services we specialize in are 3-4 hours in length, which is a considerable amount of time reserved for each client and is the reason our policies are in place. We hope you understand, everyone's time is valuable.
A $50 deposit is required to book and hold your appointment. The remainder is due during your scheduled appointment. It is non-refundable.
Over 15 minutes late for an appointment, may be considered a cancellation and your deposit will be forfeited.
No shows will automatically result in a forfeited deposit and will not be permitted to book another appointment.
Clients who do not cancel or reschedule in advance (with at least 48 hours notice) will lose their $50 deposit. Any complimentary touchup where a client no-shows or reschedules with less than 48 hours notice, will result in losing the complimentary session.
We do not offer refunds on services rendered. Please be aware that results can vary, as every client is different. We take great care in explaining our processes thoroughly, making sure every client has realistic expectations going into every appointment. You agree to this policy when you schedule with us.
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